Forum Discussion

BillW's avatar
BillW
Occasional Contributor
8 years ago

API failure when attempting to export TestComplete test to QAComplete

We've a new TestComplete customer trying out some things.  When we attempt to export a TestComplete test to QAComplete we encounter the following error "Unable to retrieve QAComplete project information - A call to QAComplete API failed with the following error(s);  You are not allowed to use this method"

 

Anyone else experience this issue?  If so we'd appreciate your assistance.  I've opened a support ticket with SmartBear support but haven't yet received a proposed solution.  By the way, after clicking the 'Export to QAComplete' link we are able to sucessfully connect to QAComplete, we get the error after filling out the QAComplete server, User Name & Pwd info then clicking Next >.  

 

Thanks much

  • BillW's avatar
    BillW
    8 years ago

    SmartBear support provided us with a new SwpStack.Manager.dll file which resolved the issue.   : )

  • anmoldabra's avatar
    anmoldabra
    Occasional Contributor
    8 years ago

    I am also facing the same issue.

    Please provide solution

    • BillW's avatar
      BillW
      Occasional Contributor
      8 years ago

      We use Active Directory to authenticate our users in QAComplete and that was the culprit.  SmartBear support said they would include the fix in a future release but they didn't clarify exactly when that would occur.

       

      Thanks

      • BillW's avatar
        BillW
        Occasional Contributor
        8 years ago

        SmartBear support provided us with a new SwpStack.Manager.dll file which resolved the issue.   : )