Forum Discussion

Goke's avatar
Goke
Occasional Contributor
21 days ago

Missing test case steps in Zephyr Scale after importing CSV

Problem Statement: When I import csv files into Zephyr Scale to create test cases, the step details (Test Script (Step-by-Step) - Step, Test Script (Step-by-Step) - Test Data, Test Script (Step-by-Step) - Expected results) are missing.

Steps to recreate

  1. Export test cases from Zephyr Scale in an existing Jira project and save as CSV.
  2. Create a new test case folder in Zephyr Scale in a new Jira project.
  3. Import the CSV into the new test case folder.
  4. Data mapping is exactly the same, because the source is existing Zephyr Scale test case folder.

Expected 

  1. Test cases have been imported into the new Jira project with new Key IDs.
  2. Each test cases includes steps (Test Script (Step-by-Step) - Step, Test Script (Step-by-Step) - Test Data, Test Script (Step-by-Step) - Expected results)

Actual

  1. Test cases have been imported into the new Jira project with new Key IDs.
  2. The are no steps. "Test Script (Step-by-Step) - Step", "Test Script (Step-by-Step) - Test Data" and "Test Script (Step-by-Step)" - Expected results are all blank.

Has anyone encountered this before. If so, how was this resolved?

1 Reply

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  • MisterB's avatar
    MisterB
    Champion Level 3
    20 days ago

    I've not encountered this before.  I would check that the mapping field values are  pre-populated as you expect them to be - sometimes they are blank, and perhaps that's what's happening here.  But I imagine that's not what's happening, and if that's the case, I suggest you contact SmartBear Support as it sounds like a bug to me.