Forum Discussion

amandam's avatar
amandam
Occasional Contributor
20 days ago
Solved

No Zephyr icon showing on JIRA story cards

Recently enabled Zephyr within our Jira account, but not seeing the icon on story cards to indicate that a test case has been created and linked.  Anyone know why this is or whether it is a setting that needs updated?

Zephyr Scale Cloud
  • MartiLobos's avatar
    MartiLobos
    17 days ago

    This is expected behavior for the newer editions of Zephyr. Our legacy tool, Zephyr Squad, utilized Jira work items as the test case objects, which is why you would see those indicators directly on the board cards.

    With the newer Zephyr versions, test cases are managed within Zephyr itself rather than as Jira issue types, so you won’t see those icons on the board cards in Jira.

    However, Zephyr test cases can still be linked back to Jira work items using the traceability feature. You can view tharaceability directly on the Jira work item in the Zephyr section, where linked test cases, plans, cycles, and their latest execution statuses ardisplayed. 

    You can also create or manage traceability links in multiple places:

    • Directly from the Jira work item in the Zephyr section (create a new test case or link an existing one).
    • From the Traceability tab within Zephyr on test cases, test plans, or test cycles.

    These links are bidirectional, meaning that when you link a test case to a Jira issue, the relationship appears on both the Jira work item and in the Zephyr traceability view. 

    Additionally, Zephyr provides several ways to get visibility into testing coverage:

    • Traceability reports (forward and backward traceability).
    • Coverage and execution reporting.
    • Dashboard gadgets that can be configured on demand to show testing progress, coverage, and execution status.

    These reporting options help provide full visibility into how requirements map to test cases and the overall status of testing across your project.

    For reference, here’s the SmartBear documentation that walks through linking test cases from Jira:

    https://support.smartbear.com/zephyr/docs/en/test-cases/manage-test-cases-from-a-jira-issue.html 

3 Replies

  • MartiLobos's avatar
    MartiLobos
    Icon for Staff rankStaff
    17 days ago

    This is expected behavior for the newer editions of Zephyr. Our legacy tool, Zephyr Squad, utilized Jira work items as the test case objects, which is why you would see those indicators directly on the board cards.

    With the newer Zephyr versions, test cases are managed within Zephyr itself rather than as Jira issue types, so you won’t see those icons on the board cards in Jira.

    However, Zephyr test cases can still be linked back to Jira work items using the traceability feature. You can view tharaceability directly on the Jira work item in the Zephyr section, where linked test cases, plans, cycles, and their latest execution statuses ardisplayed. 

    You can also create or manage traceability links in multiple places:

    • Directly from the Jira work item in the Zephyr section (create a new test case or link an existing one).
    • From the Traceability tab within Zephyr on test cases, test plans, or test cycles.

    These links are bidirectional, meaning that when you link a test case to a Jira issue, the relationship appears on both the Jira work item and in the Zephyr traceability view. 

    Additionally, Zephyr provides several ways to get visibility into testing coverage:

    • Traceability reports (forward and backward traceability).
    • Coverage and execution reporting.
    • Dashboard gadgets that can be configured on demand to show testing progress, coverage, and execution status.

    These reporting options help provide full visibility into how requirements map to test cases and the overall status of testing across your project.

    For reference, here’s the SmartBear documentation that walks through linking test cases from Jira:

    https://support.smartbear.com/zephyr/docs/en/test-cases/manage-test-cases-from-a-jira-issue.html 

    • amandam's avatar
      amandam
      Occasional Contributor
      14 days ago

      Hi, thank you for your response.  I was aware about linking the test cases/jira tickets.  It used to be very useful to be able to see in our daily standups which tickets had test cases already added to them.  Now we have to open each one individually and scroll down to the Zephyr section to check, which obviously takes longer to do (so this "update" feels like a step backwards).  I have managed to come up with a workaround of just adding a "Zephyr" label to the stories, which does display on the board cards.

      • MartiLobos's avatar
        MartiLobos
        Icon for Staff rankStaff
        6 days ago

        That's a good workaround and appreciate your candid feedback.

        I would like to suggest using the traceability reports. If you just want to see what's on a current board, here are the steps:

        1. Create a JQL filter that populates your work items, save it
        2.  Go to any of the traceability reports
        3. Select "filter by issues." 

        This is what the full "Traceability Report" looks like, which shows end-to-end coverage of your work items and testing: 

         

        And the "Coverage Report," which just shows work items and test cases: 

         

        You can also save this as a template, so you can run it right before your daily standup.