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shoaib's avatar
New Contributor
13 years ago

LDAP Login issue


We are facing login issue in our code collaborator site for using LDAP authentication.

Error " Caused by: javax.naming.CommunicationException: DOMAIN.COM:389

[Root exception is connect timed out]"


Whenever our server restarted code collaborator authentication failed. We need

to restart collab-server service. It will automatically start connected but it

took almost 30minutes for working properly.

Anyone have any idea related to this issue.

2 Replies

  • Shoaib,

    We are addressing this issue for you through our tech support pool.

    We recieved the same request there as well.

    The case number is 60929.