Collaborator insists on downloading .docx files in a review.

Question

HiI have not used Collaborator for a while and am trying to start again.I see we have version 13.4.I am trying to start a review. As a test, i am saving my file both as a .docx and a .pdf.I upload both my files to the review and I see them there.When I open the .pdf, it shows me the file and allows me to comment - like I was expecting.When I open the .docx, it insists on downloading the file to my pc and making me make the changes on the local copy - which defeats the purpose.What am I doing wrong that I can't setup a review of a .docx so that I can make changes on the collaborator copy of the file?Thanks in advance for any help.&nbsp;

john_d · Answer

from your description, the .doc file is defined as a 'binary file type' under the admin settings related to File Types.&nbsp; When an extension is specified in this area, collaborator does not attempt to interpret the file/contents, it will automatically initiate a download of the file for the user to have access to the file for validation.&nbsp; In our instance, we do this for zip files and such.&nbsp; You can remove the .docx settings (or request your admin too) and then collaborator will convert the file and present it as you expect .