Collaborator URL in participant notification message
After creating a new review, participants are notified via an email message stating, "Select this link to display or participate in the review: <URL>" In our environment, at least, the URL seems to be a loopback and does not take participants to the actual review package. Is there a way to configure the outgoing notification email so that it contains a link to the actual review?Solved884Views0likes1CommentAuto fill user info
Is there a way to have user information auto populated? Just set up a Collaborator server. Using saml to authenticate. When a user logs in they see WARNINGS You have not yet configured your basic preferences. The following settings need particular attention: Your email address Is there a way to pull that information in from their user account so they do not have to fill in their email address?542Views0likes0CommentsReturn email address when user is in a comment
We recently upgraded to rev 13.4. In this new rev of Collaborator (we were previously at 10.1) there is the ability to email a user if their name is used in a comment. The problem is that in the email the user receives there is a link back to the review their name was used in. The link is missing part of the upfront URL and as such will not take the user to the review. I am guessing that it is a configuration that was missed on install. Please advise. THANKS!Solved958Views0likes1CommentNotification template for "List Review Stalled Author Not Reworking" is incorrect
Hi, The notification template for "List Review Stalled Author Not Reworking" is incorrectly assigning defects to non-authors. The template looks like this: subject: Review #${review.id}: "${review.title}" is currently stalled waiting for ${user.name} body: Review #${review.id} has defects that need to be fixed by ${user.name} and verified before the review can complete. Created: ${review.datecreated} by ${review.creator.name} Deadline: ${review.deadline} Workflow: ${review.workflow} Defect Log: ${review.defectlog} Looking at the substitution variables docs and the notification template docs, the var user.name should be review.author.name (see vars here: https://support.smartbear.com/collaborator/docs/server/admin-tasks/variable-substitution.html). The description of this notification template also supports that it should be the author that is responsible for defects and is being waited on, not the other users (link here: https://support.smartbear.com/collaborator/docs/server/settings/notification-templates.html). Notification: List Review Stalled Author Not Reworking Sent to: All review participants and recipients of the notification list emails. Remarks: Indicates that the review is stalled because the author needs to fix some defects. This was issue was pointed out here previously, but the topic was closed without action (https://community.smartbear.com/t5/Collaborator/Reviewer-gets-e-mail-prompting-for-defect-fixes/td-p/107761). This appears to be pretty cut and dry and I would expect this to be fixed in an upcoming release. This issue was noted in 9.2 in the previous post, and we are on 11.5.11506.999Views0likes0CommentsPlease add ability to set business days/hours for email notifications
On the same subject ashttps://community.smartbear.com/t5/Collaborator/Fine-tuning-email-notifications/m-p/99727, it is really annoying that if a reviewer hasn't completed a review by friday afternoon, they return to their computer monday to dozens of reminder emails. It would be nice if you could configure business hours/days and you would only get one reminder (regardless of your stalled review timeout) on return to working hours. So if business hours are 9-5 and you haven't finished a review, and your timeout is 2 hours the next morning instead of having 8 emails you would have 1.1.1KViews0likes0Comments