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morgan_howard's avatar
morgan_howard
Occasional Visitor
5 years ago

Notification template for "List Review Stalled Author Not Reworking" is incorrect

Hi,

The notification template for "List Review Stalled Author Not Reworking" is incorrectly assigning defects to non-authors.  The template looks like this:

 

subject:

Review #${review.id}: "${review.title}" is currently stalled waiting for ${user.name}

body:

Review #${review.id} has defects that need to be fixed by ${user.name} and verified before the review can complete.
Created: ${review.datecreated} by ${review.creator.name}
Deadline: ${review.deadline}
Workflow: ${review.workflow}
Defect Log: ${review.defectlog}

 

Looking at the substitution variables docs and the notification template docs, the var user.name should be review.author.name (see vars here: https://support.smartbear.com/collaborator/docs/server/admin-tasks/variable-substitution.html).  The description of this notification template also supports that it should be the author that is responsible for defects and is being waited on, not the other users (link here: https://support.smartbear.com/collaborator/docs/server/settings/notification-templates.html).

 

Notification:

List Review Stalled Author Not Reworking

Sent to:

All review participants and recipients of the notification list emails.

Remarks:

Indicates that the review is stalled because the author needs to fix some defects.

 

 

This was issue was pointed out here previously, but the topic was closed without action (https://community.smartbear.com/t5/Collaborator/Reviewer-gets-e-mail-prompting-for-defect-fixes/td-p/107761).

 

This appears to be pretty cut and dry and I would expect this to be fixed in an upcoming release.  This issue was noted in 9.2 in the previous post, and we are on 11.5.11506.

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