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Why can not I click on the object, even if the tool recognizes it ?

Adrian09
New Contributor

Why can not I click on the object, even if the tool recognizes it ?

The tool recognizes the object, but when I highlight the object, another area near the object is highlighted. Also when I try to click on the object, the action is executed with success but the object is not clicked.

I test a DevExpress WinForms application on Windows10 OS.

3 REPLIES 3
AlexKaras
Community Hero

Hi,

 

> Windows10 OS

Check if screen scale is set to 100%.

Take a look at https://community.smartbear.com/t5/TestComplete-Desktop-Testing/Unable-to-spy-or-select-an-infragist... for more details. Hope it will help.

Regards,
  /Alex [Community Hero]
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HI, 

I've already used 1920x1080 resolution and scale 100% and same behaviour :(.

 

Regards,

Adrian09

Hi,

 

Sorry, have no more good ideas at the moment.

Assuming that you are using latest 2.20 version of TestLeft, I would recommend to contact Support via the https://support.smartbear.com/message/?prod=TestLeft form and reference this thread. (Some screenshot(s) might help Support guys...)

P.S. I would appreciate the update here if/when some conclusion is made for this problem or the solution is found.

Regards,
  /Alex [Community Hero]
____
[Community Heroes] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Heroes]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Hero] signature is used with permission by SmartBear Software.
https://community.smartbear.com/t5/custom/page/page-id/hall-of-fame
================================
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