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Unable to install Testcomplete Trailversion : Getting unsupported image format error

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sureshkumar9620
Occasional Contributor

Unable to install Testcomplete Trailversion : Getting unsupported image format error

Hi,

I need to do POC on test complet tool, so iam trying to install trail version but i'm getting "Unsupported image format" error while installing trail version.

:System config : windows 7,  64bit operating system.

Can anyone hlep me on the below issue.

 

 

 Testcomplete_Unsupported image format.pngTestcomplete_Unsupported image format.png

1 ACCEPTED SOLUTION

Accepted Solutions
TanyaYatskovska
Community Manager

Re: Unable to install Testcomplete Trailversion : Getting unsupported image format error

Hi,

 

Could you please submit this installation question to the TestComplete Support Team?

https://support.smartbear.com/testcomplete/message/

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager


Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

2 REPLIES 2
TanyaYatskovska
Community Manager

Re: Unable to install Testcomplete Trailversion : Getting unsupported image format error

Hi,

 

Could you please submit this installation question to the TestComplete Support Team?

https://support.smartbear.com/testcomplete/message/

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager


Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️

View solution in original post

AlexKaras
Community Hero

Re: Unable to install Testcomplete Trailversion : Getting unsupported image format error

HI,

 

Try to download installer one more time to ensure that it was not corrupted during download.

 

Regards,
  /Alex [Community Hero]
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