Not able to open the licensed version TestComplete application after Installation
From last three months I am using TestComplete in this machine and I also have a active floating License, due to some problem I have re-installed the OS.
Now I installed TestComplete from "https://manage.smartbear.com" and when I tried to open the Application, I am unable to open the application and getting following options and the same screenshot I have attached for your reference to activate the license.
May I know how to resolve this issue. please help me to resolve the issue
Please see the following link on the requirements for accessing SLM from TestComplete, you may need to check the network and ensure the following arent blocked;
Currently, all the control over license use is performed by the SmartBear license servers available 24×7. The computer where you are running TestComplete must have permanent access to these servers. That is, the proxies and firewalls running in your network should allow connection to them:
In case a network glitch happens, TestComplete is smart enough to understand the cause and to remain functioning long enough to let your system administrators fix the issue.
Hi @Ranjith1 ,
I had the same issue and I installed the new version 15.48.1, and it fixed mine
Look at the bug fix :