Hi Ranjith1
Please see the following link on the requirements for accessing SLM from TestComplete, you may need to check the network and ensure the following arent blocked;
Currently, all the control over license use is performed by the SmartBear license servers available 24×7. The computer where you are running TestComplete must have permanent access to these servers. That is, the proxies and firewalls running in your network should allow connection to them:
https://manage.smartbear.com:443https://api.slm.manage.smartbear.com:443https://api.id.smartbear.com:443In case a network glitch happens, TestComplete is smart enough to understand the cause and to remain functioning long enough to let your system administrators fix the issue.
Kind Regards,
Shane
