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DCOM Issue: TestComplete with HP ALM on Windows Server 2019

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CristianE
New Contributor

DCOM Issue: TestComplete with HP ALM on Windows Server 2019

Hello,

 

I have an automation project running on Windows Server 2016, using HP ALM as a Test Management Application and I want to use the same tests on Windows Server 2019. Everything goes ok, until I want to start the execution from ALM.

 

When the ALM test has to create an instance of TestExecute in order to open the project and run the test, the TestExecute application cannot be started and I found the following log in Event Viewer:

 

Event ID: 10000, DistributedDCOM

 

Unable to start a DCOM Server: {07D....}. The error: "0"

Happened while starting this command:

C:\Program Files (x86)\SmartBear\TestExecute 14\Bin\TestExecute.exe -Embedding

 

Notes:

  • I created the setup as I did on WS 2016, where everything runs ok
  • The TDConnection.exe (ALM Connectivity) tool is installed
  • TestComplete and TestExecute version: 14.81
  • HP ALM version: 12.55
  • In the ALM Test script, the error is generated by line: 
    •    Set TestExecuteApp = CreateObject("TestExecute.TestExecuteApplication.14")
1 ACCEPTED SOLUTION

Accepted Solutions
CristianE
New Contributor

Re: DCOM Issue: TestComplete with HP ALM on Windows Server 2019

Hi Marsha_R,

 

Before writing, I also looked at the instructions and tried to troubleshoot the problem. In the end, I found a solution that worked for me:

In TestExecute Options I had to disable the Enable support for testing Windows Store applications.

 

CristianE_1-1630498372957.png

 

On Windows Server 2016, it works even if I have the option enabled.

 

Hope this will also work for others

 

Regards,

Cristian

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2 REPLIES 2
Marsha_R
Community Hero

Re: DCOM Issue: TestComplete with HP ALM on Windows Server 2019

There are some requirements and troubleshooting steps here:

https://support.smartbear.com/testexecute/docs/working-with/integration/hp-quality-center/index.html


Marsha_R
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CristianE
New Contributor

Re: DCOM Issue: TestComplete with HP ALM on Windows Server 2019

Hi Marsha_R,

 

Before writing, I also looked at the instructions and tried to troubleshoot the problem. In the end, I found a solution that worked for me:

In TestExecute Options I had to disable the Enable support for testing Windows Store applications.

 

CristianE_1-1630498372957.png

 

On Windows Server 2016, it works even if I have the option enabled.

 

Hope this will also work for others

 

Regards,

Cristian

View solution in original post

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