cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to find a visible point to preform an action

SOLVED
Highlighted
Occasional Visitor

Unable to find a visible point to preform an action

I have a mobile IOS app. I cannot get it to select a button on a pop up menu. 

It can find it fine using 'VisibleOnScreen [Get]' check and also on OCR checkpoint. But OCR action I get 'cannot perform an action at point which is out of the controls bounds' or 'Unable to find a visible point to preform an action'.

 

I have tried using keyword tests and scripted. In some cases it will actually click it but then the test will still fail even though it has gone to the next page as it thinks it hasn't found it. It is getting very frustrating as many of the menus on the app are set up the same so I will get this problem a lot. 

 

Any idea on what solution I can use here. I tried images but its just too unreliable. 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Community Manager

Hi @mryan ! To find the cause of this behavior or Support Team will need to take a closer look at this issue.

Please raise a support ticket and provide them with steps to reproduce this.

When you get a solution from them, please post it here too🙂


Sonya Mihaljova
Community and Education Specialist

Learn SmartBear products in a fun and easy way and prove your knowledge!
>>Participate in the TechCorner Challenge today

View solution in original post

2 REPLIES 2
Highlighted
Community Manager

Hi @mryan ! To find the cause of this behavior or Support Team will need to take a closer look at this issue.

Please raise a support ticket and provide them with steps to reproduce this.

When you get a solution from them, please post it here too🙂


Sonya Mihaljova
Community and Education Specialist

Learn SmartBear products in a fun and easy way and prove your knowledge!
>>Participate in the TechCorner Challenge today

View solution in original post

Highlighted
New Member

The purpose of the class is to provide assistance with conducting surveys and support for the engineering survey party in assigned area.

Party City Feedback Survey 

New Here?
Join us and watch the welcome video:
Announcements
Join TechCorner Challenge!
Want a fun and easy way to learn TestComplete? Try solving weekly TechCorner challenges and get into the Leaderboard!


Challenge Status

Get properties of a web page element

See replies!

Compare images using the Region Checkpoint

See replies!

Compare HTML table with Excel file and correct data in Excel file

Participate!

How to execute remote test and obtain results via Test Runner REST API

Participate!
Top Kudoed Authors