Forum Discussion

bhi_Mike's avatar
bhi_Mike
Occasional Contributor
2 years ago

Unable to log into almcomplete

I cannot log into almcomplete.  The login page doesn't even display, all I get is a set of error messages shown below -

Invalid request.

WebClass Runtime error '800a2330'

URL contains invalid WebItem

 

I successfully logged into it just last week, so I'm not sure what is going on.

It does this regardless of the browser I use, I tried Firefox, chrome, and edge.  The url has been the same one we have used for years,

so no changes there.  Any help or suggestions is greatly appreciated, thanks.

System Configuration
  • Philliprjun's avatar
    Philliprjun
    2 years ago

    The error message you're seeing, "Invalid request. WebClass Runtime error '800a2330' URL contains an invalid WebItem," suggests a possible issue with the URL or server configuration. Start by clearing your browser cache, checking for any URL typos, and ensuring your browser is up to date. If the problem persists across different browsers, it's likely a server-side issue, and you should contact ALMComplete's support or IT department for further investigation and resolution.

  • Philliprjun's avatar
    Philliprjun
    Occasional Visitor
    2 years ago

    The error message you're seeing, "Invalid request. WebClass Runtime error '800a2330' URL contains an invalid WebItem," suggests a possible issue with the URL or server configuration. Start by clearing your browser cache, checking for any URL typos, and ensuring your browser is up to date. If the problem persists across different browsers, it's likely a server-side issue, and you should contact ALMComplete's support or IT department for further investigation and resolution.