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Unable to open Project Suite in Test Complete and a message is displayed "Not enough storage"

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Occasional Contributor

Unable to open Project Suite in Test Complete and a message is displayed "Not enough storage"

Hi, i am unable to open a project suite and a message is displayed "Not enough storage space to process this command" and Test complete hangs  or  Test complete is freezed and i had to kill the process from task manager.

More details:

Application type: Desktop application.

Drive has enough space up 15 Gb.

Size of Project Suite : 683 MB.

 

Thanks in advance

Regards,

Feroz

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1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager

Re: Unable to open Project Suite in Test Complete and a message is displayed "Not enough storag

Hi Feroz,

 

Could you please contact the TestComplete Support team with this issue? To speed up the investigation process, please perform the following steps to collect some debug information and send it to the Support team:

  1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
  2. Select the "Launch/attach to TestComplete" option.
  3. Wait until the problem is reproduced.
  4. Click the "Generate memory dump" button in the Report Generator tool three times with a 5-second delay between the clicks.
  5. Click the "Generate..." button and specify the destination folder. The tool will create a ZIP archive with the report files inside.
  6. Send the generated report to SmartBear Support Team.
---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post

1 REPLY 1
Highlighted
Community Manager

Re: Unable to open Project Suite in Test Complete and a message is displayed "Not enough storag

Hi Feroz,

 

Could you please contact the TestComplete Support team with this issue? To speed up the investigation process, please perform the following steps to collect some debug information and send it to the Support team:

  1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.
  2. Select the "Launch/attach to TestComplete" option.
  3. Wait until the problem is reproduced.
  4. Click the "Generate memory dump" button in the Report Generator tool three times with a 5-second delay between the clicks.
  5. Click the "Generate..." button and specify the destination folder. The tool will create a ZIP archive with the report files inside.
  6. Send the generated report to SmartBear Support Team.
---------
Tanya Gorbunova
SmartBear Community Manager

 Join SmartBear Connect next April in Boston to meet with software development, API and testing experts from around the world! Get your ticket today!

View solution in original post