Forum Discussion

jmmoran's avatar
11 years ago

Test Execute 9

When attempting to install this software on a Windows XP machine I am getting the following error:



runtime error 217 01238D99



After that it states that it was unable to register a .dll file.



Any help would be appreciated.

1 Reply

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hi Justin,


     


    Judging by the "System Requirements" article, TestExecute 9 requires to have SP installed:


    Microsoft Windows XP 32-bit edition with Service Pack 3


    Microsoft Windows XP 64-bit edition with Service Pack 2


     


    Please check that your environment meets this requirement.


    If the issue persists, please contact the TestComplete Support team - they will assist you.