Solved
Forum Discussion
AlexKaras
4 years agoChampion Level 3
Hi,
You must uninstall TestComplete first in order to rollback it to some previous version.
Do not deactivate license during uninstall.
- CGilbert4 years agoContributor
Unfortunately, I had to reinstall windows and it was telling me my key is already activated, I'm working with Tech service now to fix the issue.
- AlexKaras4 years agoChampion Level 3
Hi,
> I had to reinstall windows
Ah, in this case you had to deactivate all your licenses installed on this machine before reinstalling Windows.
Hope that Support guys will solve this problem.
- CGilbert4 years agoContributor
Learned that is was a license issue, did not realize we had to deactivate the license on the system prior to imaging our system. Sean in Tech server was a great help and we are back up and running.
Related Content
Recent Discussions
- 9 hours agoasantev2
- 19 hours agotorus
- 4 days agoSM1
- 4 days agocharifhamza