Forum Discussion

Sugat's avatar
Sugat
New Contributor
8 years ago
Solved

I am not able to activate my soapUI NG license with the license key provided to me.

Hi Folks,   I tried activating my license but without any success. Now I am trying to activate license in offline mode and is asked to send email to smart bear with following information.   L...
  • Sugat's avatar
    Sugat
    8 years ago

    Issue is solved. Support helped me re activate my license. First I removed the content of .soapui folder except plugins folder contained inside .soapui folder. Then I activated license using normal online method. It worked!

fredsvar's avatar
fredsvar
SmartBear Alumni (Retired)
8 years ago

Hi,

 

From the screenshot it looks like it has already been activated (yesterday). Some more details of the steps you have taken would be useful but I suggest that you contact our support team and they can probably help you. 

 

Regards, 

Fredrik

  • Sugat's avatar
    Sugat
    New Contributor
    8 years ago

    Issue is solved. Support helped me re activate my license. First I removed the content of .soapui folder except plugins folder contained inside .soapui folder. Then I activated license using normal online method. It worked!