Upgrade Best Practices?
Hello everyone, I would like to start a discussion 'Upgrade Best Practices'. I have seen updates go wrong here in the community with reports like, "Now it's all broken!". Is there a 'Right' way to upgrade? The upgrade and Best Practice pages are pretty slim on content. We are usually never on the latest release unless we need the feature updates. We usually have one person who will install and run with the update on a machine for a week or so before we update everyone else. https://support.smartbear.com/testcomplete/docs/general-info/installing/maintaining/updating.html?utm_source=chatgpt.com https://support.smartbear.com/testcomplete/docs/working-with/best-practices/index.html This community and the version history pages are always my first stop. https://support.smartbear.com/testcomplete/docs/general-info/version-history/index.htmls What do you do?233Views2likes11CommentsSubmitting Technical Articles
I found this, "(Note: to post a technical article requires Level 3 status and will need to be approved by a SmartBear Community team member.)" while creating an account and exploring the Champions section. Is this correct? If the requirement for Champion Level 3 status were not required you would likely get more Tech article submissions. On the other hand you may drown weeding out low quality content. 😉 Thanks for a great community!Solved148Views2likes3CommentsRoadmap portal (Zephyr Scale)
Hi, I'm wondering when we can expect to see some activity on the Roadmap portal for Zephyr Scale. I've posted numerous ideas to the board (as have others), but it seems the portal has not been updated since it was launched early this year. I've seen one post in the community questioning the value in submitting ideas as a result of non-update and I'm thinking the same also - I can't even tell what ideas I've submitted because there's no way to do that. It feels like this is not being owned and loved. My wish is that the portal is updated on a quarterly basis, but at least half-yearly. What would also be useful is a link/button on community post screens where users could submit ideas to the portal (with auto-login). I'd suggest this on the Roadmap portal, but I think you know what I'm going to say :) Thanks for listening. Andy143Views0likes6CommentsAnnouncement: Update on the new Community Platform
Hello Champion! I am excited to announce that we have completed our migration to the new SmartBear Community platform. This update will enable community members to find and provide answers faster than ever! A few areas of improvement include: New human-readable URL structure Updated inbox, messages, and notifications Clean and clear UI Over the next few months, you can expect even more updates and enhancements to the UI and forums. As with any migration, there are a few issues that we’re working through with our vendor. If you come across a bug or would like to provide feedback, you can do so here. One issue I want to call attention is that the Community Champions group was removed as part of the automated migration. I will create a new group and send invites to our current champions. We're sorry for the inconvenience. Cheers! DougSolved136Views1like4Comments[Announcement] Q4 2024 Rewards Issued & Exciting SmartBear Hubs Launch!
Hello Champions! 🌟 We’re delighted to inform you that the Q4 2024 rewards have been distributed to all eligible members. Your unwavering dedication and invaluable contributions continue to elevate our community, and we sincerely appreciate your efforts. In addition to celebrating your achievements, we have some thrilling news to share! SmartBear has officially launched Hubs, which is designed to revolutionize software quality and accelerate high-quality delivery. Introducing SmartBear Hubs: API Hub: This hub integrates robust tools to streamline the API development process, enabling teams to design, test, and scale APIs effortlessly. Insight Hub: Empower your development teams with enhanced observability, providing end-to-end visibility to build better user experiences. These hubs are powered by HaloAI, SmartBear's advanced AI-driven technology, which automates repetitive tasks and enhances productivity across the SDLC. We encourage you to explore these innovative hubs and see how they can further support your development and testing endeavors. Thank you for being an integral part of our community and your continued commitment to excellence. Best regards, Doug 😊114Views1like0Comments[Announcement] Q3 2025 Champion Rewards Issued and other updates 🎉
Hello Champions! 🌟 Rewards for Q3 2025 have just been issued to all Champions who qualified. Your knowledge, enthusiasm, and support continue to make the SmartBear Community such a vibrant and helpful place. I also want to share some exciting news! Please join me in welcoming Jo-Laing​ and tanzeem​ , who will be helping lead our community programs moving forward. They will be your main points of contact for all things related to the Community Champions program and other community initiatives. I am not going anywhere. I will still be here and involved, but Jo-Laing​ and tanzeem​ will be the best people to reach out to for questions or ideas. Thank you for everything you do. The community thrives because of you. Keep sharing, helping, and inspiring! 🙌 Thanks again, Doug and the SmartBear Community Team93Views0likes0CommentsChampion status gauge and badges are back!
Hey all! Great news! 🎉 We've added the Community Champion Gauge back to your user profile page. Now, tracking your Champion status is easier than ever! The gauge is available to all users. We’ve also reintroduced Champion Level Badges to your profile too! Check out your profile now and see where you stand!92Views1like0CommentsCommunity Champion Rewards & Program Updates
Hello all! I hope you’re doing well and that your 2025 is off to a great start. I wanted to share some exciting updates we’ve made to the Community, aimed at boosting engagement and giving our Community Champions more ways to contribute and lead. Here are the two key changes: Q1/25 Community Champion Rewards and Promotions have been completed We've updated Champion levels based on Q1/25 activity and contributions, and rewards have been issued. Thanks again for all of your fantastic participation last quarter! Community Champions of all levels can now author technical articles. Previously, only Level 3 Champions had this ability. Now, Champions at Levels 1 through 3 can submit articles for review. Level 3 Champions will continue to have the option to publish directly without needing review. This opens the door for more diverse content and voices across our product spaces. Champions can now mark replies as solutions. To help keep the Community well-organized and up to date, Champions and SmartBear staff can now mark a reply as a solution when a thread has been inactive. This ensures helpful answers are more visible for others searching in the future. There are a few rules in place to guide this: Threads must be inactive for at least 7 days before a Champion or staff member marks a solution. The reply marked as a solution should clearly address the original question or problem. If the original poster or other members disagree, they are free to unmark the solution and continue the conversation. These changes are designed to make the Community more dynamic, helpful, and rewarding for everyone. As always, we welcome your feedback and look forward to seeing even more great contributions from all of you. We also have a bunch of new features and updates for the community in the coming weeks and months, so keep an eye out! Thank you for all of your contributions! You all are an important part of the SmartBear Community! - SmartBear Community Team80Views3likes0Comments[Announcement] Q2 2025 Champion Rewards Issued 🎉
Hello Champions! 🌟 Rewards for Q2 2025 have just been issued to all Champions who qualified. Your knowledge and positive energy keep the SmartBear Community vibrant and helpful. Thank you for everything you do. The community thrives because of you. Keep sharing, helping, and inspiring! 🙌 Thanks again! Doug and the SmartBear Community Team76Views0likes0Comments
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Featured Content
Surviving Upgrades: How to Manage Change Across Test Automation Toolchains
4 MIN READ The Pain Point (a story we’ve all lived) It’s Friday afternoon, and your team is on the eleventh-hour push to ship a release. Everything has been working all week — the build is green, the smoke te...28Views2likes0Comments