Forum Discussion

stein_oddvar_ra's avatar
stein_oddvar_ra
Contributor
9 years ago

What ports need to be open for the license server to work?

Recently our testcomplete license server was moved inside a firewall. Port 1947 has been opened for access but still I cannot get a floating license to a TestExecute client from outside the firewall....
  • joseph_michaud's avatar
    joseph_michaud
    9 years ago

    No, port 1947 should be sufficient.  By default you need both TCP and UDP unblocked.

     

    Assuming your server is working OK:

    On the Access to Remote License Managers configuration page on the client ( http://localhost:1947/_int_/config_to.html ) try adding the IP address of the server to the Remote License Search Parameters box and  select Aggressive Search.  (click Submit) and give it a few minutes.  The server should show up on the Sentinel Keys page ( http://localhost:1947/_int_/devices.html ).

     

    You can test if TCP is blocked by trying to connect directly to the Admin Control Center of the server.

    On the client browse to: http://<IP_address_of_server>:1947

     

    If you get a page or an active denial, you're not blocked.  If you get a timeout, you're blocked.

joseph_michaud's avatar
joseph_michaud
Moderator
9 years ago

No, port 1947 should be sufficient.  By default you need both TCP and UDP unblocked.

 

Assuming your server is working OK:

On the Access to Remote License Managers configuration page on the client ( http://localhost:1947/_int_/config_to.html ) try adding the IP address of the server to the Remote License Search Parameters box and  select Aggressive Search.  (click Submit) and give it a few minutes.  The server should show up on the Sentinel Keys page ( http://localhost:1947/_int_/devices.html ).

 

You can test if TCP is blocked by trying to connect directly to the Admin Control Center of the server.

On the client browse to: http://<IP_address_of_server>:1947

 

If you get a page or an active denial, you're not blocked.  If you get a timeout, you're blocked.

  • stein_oddvar_ra's avatar
    stein_oddvar_ra
    Contributor
    9 years ago

    The solution was as simple as it was stupid. The IT-department had opened port 1948 instead of 1947. When 1947 was opened, the licensing worked perfectly.

     

    Thank you for your patience.