Forum Discussion
- Nandiardana06Occasional Contributor
To get licence
- rraghvaniChampion Level 3
- Nandiardana06Occasional Contributor
For default is it just click sign in, without fill username and password?
- rraghvaniChampion Level 3
Try it, and see what happens. Did you following the instructions given in section "If you forgot your password"?
I don't have password setup, so the URL works.
- Nandiardana06Occasional Contributor
Hmm okay, my case. As far as I know, I have never set any password. So for forgot password instructions can not because I cannot enter. Now my position is to reinstall the complete test with my state still installed. Because I noted the steps for this url, I forgot what username and password this is. Then I tried to open the url and couldn't log in. What I'm afraid of is that when I reinstall test complete, at this url step I can't enter the url. Can I be sure that I can log in without a username and password?
- rraghvaniChampion Level 3
Have you tried the following steps?
- Log in to the License Manager PC.
- Delete the hasplm.ini file. This file is located in the <Program Files>\Common Files\Alladin Shared\HASP folder.
- Open the Control Panel, then go to Administrative Tools | Services.
- In the list of services, find Sentinel LDK License Manager.
- Right-click the service and choose Restart from the context menu.
- After that, you will be able to access the Admin Control Center.
- Nandiardana06Occasional Contributor
How to login to the License Manager PC?
- rraghvaniChampion Level 3
There will be some sort of license server machine for TestComplete, which your IT will maintain.
- Nandiardana06Occasional Contributor
im so confused. Its oke just uninstal and instal again? when in this url http://localhost:1947/_int_/ACC_help_index.html just click sign in without fill username and password?
- rraghvaniChampion Level 3
What sort of license do you have,
- SmartBear ID-based - A new license type that doesn’t use license keys but requires a user to specify their SmartBear account to run the product.
- Key-based - A legacy license type that implies using a license key from SmartBear. You enter that key on your computer to activate the license, or you consume the license from the license server that is running in your network and that is licensed with this key
- Nandiardana06Occasional Contributor
This one
- SmartBear ID-based - A new license type that doesn’t use license keys but requires a user to specify their SmartBear account to run the product.
- Nandiardana06Occasional Contributor
is it ok?
- rraghvaniChampion Level 3
If you are using SmartBear ID-based, then you have to specify a SmartBear account to run the product.
I suggest you read through SmartBear ID-based Licenses
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