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sujatha_babu's avatar
sujatha_babu
Contributor
10 years ago

Unable to playback the scripts

Hi,



We are using Test Complete 10. After recording the scripts, we are unable to play back the scripts. We are getting an error message in additional information tab. Please check the attached screen shot.

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  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    10 years ago
    Hi Sujatha,

     


    Try running TestComplete 'As Administrator' (from the context menu over TestComplete's executable file). If this doesn't help, follow the steps below to help us investigate the issue:


     


    1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.


     


    2. Select the "Launch/attach to TestComplete" option.


     


    3. Reproduce the problem.


     


    4. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.


     


    5. Send the report to our Support team.