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ElizabethO's avatar
ElizabethO
New Contributor
21 days ago
Solved

Unable to map objects on a web application

Hi, 

I am currently unable to map objects on a web application but can map objects on a desktop app, I haven't changed any settings or upgraded my test complete version(15.74.33.7). Anyone have any ideas what I need to do.

  • Similar issue I had also faced and informed to SmarBear so i guess it is due to TC version. So I would suggest you to update TC to latest version then try.

4 Replies

  • rraghvani's avatar
    rraghvani
    Icon for Champion Level 3 rankChampion Level 3

    Verify that you have the SmartBear Test Extension installed on your browser,  

    and that the Install Extensions for Web is enabled.

    Also check that you still have Web Module license.

  • Similar issue I had also faced and informed to SmarBear so i guess it is due to TC version. So I would suggest you to update TC to latest version then try.

    • ElizabethO's avatar
      ElizabethO
      New Contributor

      I am a little wary of updating my TC version just yet, as a colleague of mine who did had issues with a few features, il give it a shot thank you

  • scot1967's avatar
    scot1967
    Icon for Champion Level 3 rankChampion Level 3

    Agree with rraghvani​,  I have seen this go disabled either by mistake or some unknown reason (rare).  The licensing angle as well.  This fits with what you are seeing.