Stephen,
According to this image, the installation file takes only 3Kb.
It looks like the file was corrupted when downloading. Can you download it one more time by using a special download manager tool?
Hi Colin
Yes, I'll probably end up having to do this, but I'm afraid that if I uninstall the current version, it won't re-install, in which case I have nothing to work on. The existing version still runs and I would really like to exhaust any and all other options before taking that particular course of action. Hopefully, I'll get a (quick and simple) solution :-)
Regards
Stephen.
Stephen,
According to this image, the installation file takes only 3Kb.
It looks like the file was corrupted when downloading. Can you download it one more time by using a special download manager tool?
Hi Tanya
I logged into my SmartBear account and tried downloading the file from there and have since discovered that our Internet Security Policy has been changed and is preventing the download from taking place. I have requested that thsi restriction be lifted, so with a bit of luck, the update should now go ahead without any further trouble.
Many thanks for your assistance.
Regards
Stephen.
I’m glad to hear that the issue was resolved, Stephen. Happy testing :)
