Forum Discussion

abhishek1997's avatar
abhishek1997
Contributor
2 years ago

Unable to connect SmartBear License Server

Hello Everyone,

 

We are getting the following error (please check the image posted below) on our remote machine, in some machines the license working fine and in some machines we are facing this issue.

 

Can anyone help us on this ?

 

Note: The internet works fine

 

 

    • Henry1's avatar
      Henry1
      Contributor

      I received an email from Smartbear this morning. Maybe that's the explanation.

       

      Hi Henry,

      This is to notify you TestComplete and ReadyAPI will be performing maintenance on SmartBear License Management (SLM) on Monday, October 23rd, 2023 at 8:00am CET / 2:00am EST / 6:00am UTC. Maintenance will last one hour, and users may experience intermittent downtime.

      We apologize for any inconvenience this may cause, and we thank you for your understanding.

      Best,
      The SmartBear Team

  • I received this email on friday evening. Anonymous  please communicate maintenance downtime in advance! Friday evening is too late.