Forum Discussion

chkwto's avatar
chkwto
Occasional Contributor
22 days ago

Cannot connect to license server Smartbear Testcomplete

I cannot connect to the Smartbear license server for Testcomplete.

Anyone has this issue ?

 

 

4 Replies

  • chkwto's avatar
    chkwto
    Occasional Contributor

    It is working now. It was the AWS  outage

  • BD_Geoactive's avatar
    BD_Geoactive
    Occasional Contributor

    yes i do and its infuriating - well i think its in their side. as it was working fine for me on Friday afternoon. I've logged it to the support team for smart bear

    chkwto​ - please submit a support case to SmartBear to ensure it can be elevated in their priority 

  • BD_Geoactive's avatar
    BD_Geoactive
    Occasional Contributor

    Maybe Test Complete uses the AWS (Amazon Web Services) and they encountering worldwide outage.

    ...just maybe...

  • rraghvani's avatar
    rraghvani
    Icon for Champion Level 3 rankChampion Level 3

    Seems to be working now. The issue was due to an ongoing AWS outage, which impacted multiple global websites and services