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vijayb's avatar
vijayb
Occasional Contributor
11 years ago

Unable to activate Test Complete10 with Error 'Could not Connect To Servers'

I am installing Test Complete10 on my pc. I am facing an error 'Connection to the SmartBear Licence servers failed. Error: Connection with Sever Could not be established'. I am using 'Automatic' Activate Licence and selected no proxy for internet connection. Please refer the image below. 

 

Activate_Error.JPG

 

Thanks for any help!

7 Replies

    • vijayb's avatar
      vijayb
      Occasional Contributor

      Thanks for the reply Marsha_R. I am not find of path license server. Can you please let me know the where to find the license server path.

       

       

    • vijayb's avatar
      vijayb
      Occasional Contributor

      Hi Marsha_R, Following is the Base Directory path:  C:/Program Files/Common Files/Aladdin Shared/HASP/ for Sentinel License Manager 16.0.1.41863. Is this what you are asking for?

      • Marsha_R's avatar
        Marsha_R
        Icon for Champion Level 3 rankChampion Level 3

        I think so!  Is that directory accessible from where you are installing TC10?