Forum Discussion

Vivek_Jain's avatar
Vivek_Jain
New Contributor
2 years ago

Unable to activate node-locked TestComplete license

Hello,

 

One of my colleague is trying to activate the TestComplete (v15.44) license on his laptop. However, he is consistently getting error "Connection to the SmartBear Software license servers failed. Forbidden". Attached is the error snap-shot for the same.

Can you please help with this?

 

Thanks,

Vivek

  • Marsha_R's avatar
    Marsha_R
    Moderator
    2 years ago

    Click the link at the bottom of the error message that says Help me resolve this issue. That gives troubleshooting and next steps if it doesn't work.