Forum Discussion

dvdbernhardt's avatar
New Contributor
4 years ago

To migrate a License Does the License have to be in a Deactivation State?

I can't seem to get my License on the website in a Deactivation state. I believe I have all the files necessary but it will not work on the website when trying to Deactivate. Do I need a Smartbear Representative to help with Deactivating a License? 

4 Replies

      • dvdbernhardt's avatar
        New Contributor
        It was actually an issue with the License File. Customer care actually had to do something on their end.

        David C Bernhardt
        Unix Systems Administrator
        Integrated Mission Systems / L3HARRIS TECHNOLOGIES
        t+1 918.832.6484 / m+1 918.606.3914 /
        6501 E Apache St / Tulsa, OK 74115 / USA

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