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This issue has resurfaced. Starting with TC 15.56, every version released up through TC 15.60 has had this same issue.
To be clear, that includes 15.56, 15.57, 15.58, 15.59 and 15.60.
We have a support issue open with SmartBear for a ClickItem() issue. They were supposed to deliver a fix for it in 15.59, but we're unable to tell if it is fixed because this issue blocks us from running our tests to find out if it is fixed for us.
We have been downloading and trying updates to every version released since 15.51.30, the last stable and usable version of TC for us. TC 15.52, 15.53, 15.54 and 15.55 do not deal with ClickItem() statements properly or efficiently. TC 15.56, 15.57, 15.58, 15.59 and 15.60 have been entirely unusable, exactly as noted above for 15.51.18. We have reported the same to SmartBear for each release, but they continue to create updates that we cannot run.
Browser version has been irrelevant for each of these releases. We have experienced the same issue using every version of Chrome from 113 to 120.0.6099.225, the latest version as of today, January 18th, 2024.
This set of issues has been going on for about 9 months now and they are apparently nowhere near solving it, from what I can tell. We've been very patient, but we need a resolution to this soon. We can't be stuck on 15.51.30 forever.
I had upgraded to 15.59 on Tuesday (1/16) and it was working great! I had no issue with my Web-based test cases running on this version, until today. Today, I'm not getting "The tested window (or control) has been deleted " error. Nothing changed except that I shut down my PC over night. I'm thinking this might be a "Chrome/TestComplete compatibility issue when using multiple monitor" issue. Today, Chrome version is 120.0.6099.225 (not sure what it was yesteday, because we have no control over when a new version is released/downloaded, but based on the above post the latest version was release yesterday). I'm assuming Chrome was updated when I shut down my PC overnight.
Here is what I seeing: Using TC version 15.59, Chrome version 120.0.6099.225, and having mulitiple monitors enabled, I get the "tested window (or control) has been deleted) error.
However, if configure my PC to only use one monitor the test case complete successfully.
- rraghvani11 months agoChampion Level 3
I remember reading somewhere that multi monitors and high resolution is not supported by TC.
- DBowerman11 months agoOccasional Contributor
I have been using mutiple monitors for years. Have not had an issue until now. I have a case opened with TC regarding this issue. I'll ask.
- eykxas11 months agoRegular Contributor
Same for me. I've been using dual monitor for 8 years now. Never had issues until TC 15.5x. Currently the 15.57 works fine for me (with Edge Chromium 120).
But 15.58 and15.59 have the issue with "window (or control) has been deleted".
EDIT : I tried the 15.60. No issue with "window has been deleted" but like rraghvani said, no multi monitors.
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