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lhuang5's avatar
lhuang5
Occasional Contributor
9 years ago

TestExecute will pop out one dialog "SmartBear Debug Helper Library has stopped working". Reasons?

Hi expert,

 

We have run the tests using TestExecute 11.2 in win 10 machine. We found there is one popup dialog to show consistently in this test machine. "SmartBear Debug Helper Library has stopped working". The same tests has run for long time in other test machines with win7 or win8 and we havn't observe such failures. Could you help to figure out the possible reasons?

 

Thanks,

Liping

    • lhuang5's avatar
      lhuang5
      Occasional Contributor

      Thanks Tanya,

       

      I have disabled this item in TestComplete following the instructions and rebooted the machine and restart our test agent. This popup dialog still shows consistently. Any other hints or do I miss anything?

       

      Liping