Forum Discussion

Occasional Contributor

9 years ago

TestExecute will pop out one dialog "SmartBear Debug Helper Library has stopped working". Reasons?

Hi expert, We have run the tests using TestExecute 11.2 in win 10 machine. We found there is one popup dialog to show consistently in this test machine. "SmartBear Debug Helper Library has stoppe...

TanyaYatskovska

Alumni

9 years ago

Hi Liping,

I’ve found that one of our users faced a similar issue – disabling the "Enable support for testing Windows Store applications (requires restart)" (https://support.smartbear.com/viewarticle/74212/ ) option helped in that case. Please check this out.

lhuang5

Occasional Contributor

9 years ago

Thanks Tanya,

I have disabled this item in TestComplete following the instructions and rebooted the machine and restart our test agent. This popup dialog still shows consistently. Any other hints or do I miss anything?

Liping

TanyaYatskovska
Alumni
9 years ago
Hi Liping,

If this suggestion doesn't help, I recommend that you contact our TestComplete Support Team to investigate the behavior. You can reach out to them here: http://support.smartbear.com/product-list/

Forum Discussion

TestExecute will pop out one dialog "SmartBear Debug Helper Library has stopped working". Reasons?

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