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lhuang5's avatar
lhuang5
Occasional Contributor
9 years ago

TestExecute will pop out one dialog "SmartBear Debug Helper Library has stopped working". Reasons?

Hi expert,   We have run the tests using TestExecute 11.2 in win 10 machine. We found there is one popup dialog to show consistently in this test machine. "SmartBear Debug Helper Library has stoppe...
lhuang5's avatar
lhuang5
Occasional Contributor

Thanks Tanya,

 

I have disabled this item in TestComplete following the instructions and rebooted the machine and restart our test agent. This popup dialog still shows consistently. Any other hints or do I miss anything?

 

Liping

TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
9 years ago

Hi Liping,

 

If this suggestion doesn't help, I recommend that you contact our TestComplete Support Team to investigate the behavior. You can reach out to them here: http://support.smartbear.com/product-list/