Forum Discussion
I stay on 15.70. Which was released 11 december 2024. That means that I have no working version for nine month. And it much easier to stay on old version then get new potential defects in new releases.
I'm trying not to comunicate with Smartbear support. Because mostly I feel like I'm being taken though the typical long process wich leads to "We can not reproduce, unless you send us your app, your test project, etc.".Often I have to spend hours and even days to get some result of such comunications.
But regulary I got emails like "let's book a time so we can discuss the product price increase, because of new features we included (wich I do not require)".
The problem of using old TC versions is, that they does not support recent browsers. And in our corporate environment, our browsers are managed by the company policy and they are simply updated as soon as the new version is out. Which makes the old TC versions practically useless.
It's outrageous that they are unable to fix such critical issue for such a long time. We even provided reproducible steps and sample project several months ago! They are pretty agile when it comes to increasing prices and calling us to upgrade earlier to "save" money. But they seem to be quite incompetent, when it comes to bug fixes. We are really disappointed and seriously considering lowering number of TC licenses.