TestExecute Floating License is not working.
I had to switch the license manager for my TestExecute floating license and it no longer works, the Sentinel LDK can find the license as says that it is activated at the correct location, but TestExecute cannot find it, port 1947 is open, teh Sentinel LDK service is running on both the machine and license manager machine, remote access to ACC is allwoed, there is no user restrictions. As stated before, the Sentinel License manager does find it, but test execute does not.
I am on the most up to date version on both machines.
Here are some troubleshooting steps
https://troubleshooter-support.smartbear.com/?prod=Licensing
I would also check and make sure the two machines can see each other over the network outside of using TestExecute.
After that, you can get support here:
https://support.smartbear.com/testcomplete/docs/licensing/getting-support-licguide.html