Forum Discussion

bsmith_1's avatar
bsmith_1
New Contributor
13 years ago

Tested Application crashing while running TestComplete, 0xC0000005

Hi all, I am evaluating a trial version of TestComplete 8.1. While in playback, I am testing selecting items in a context menu, and am able to get the context menu, the mouse move to the...
TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
13 years ago

Hi BJ,


 


Could you please send our Support Team some additional information that should help them investigate the issue? Here are the steps:


1. Run the Report Generator tool shipped along with TestComplete:


<TestComplete 9>\Bin\ReportGenerator.exe


 


2. Select the 'Launch/attach to TestComplete' option, and the tool will be attached to TestComplete's process.


 


3. Reproduce the problem in TestComplete on the problematic computer.


 


4. Click the 'Generate...' button in the Report Generator tool and save a report to a local folder.


 


After following the steps, send our Support Team the report along with a description of the issue via our Contact Support form. Thanks!