Forum Discussion

leeasdf9's avatar
leeasdf9
Frequent Contributor
12 years ago
Solved

TestComplete stops working with shortcut Shift-F2 during running test

Greetings,

If i use shortcut Shift-F2 during running keywordtest to stop the execution, testcomplete stops working, its still in process but it cannot be launched anymore. i have to terminate the testcomplete process in taskmanager and restart the application. It happens not everytime but quite often, it is not big issue but a little bit annoying to restart everything.

Does somebody have same issue? is there anything we can do with such issue?

OS: Win7

TC: 9.20

Li

  • Hi Lee,


     


    Please follow the steps below to help our R&D team investigate the situation:


     


    1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.


     


    2. Select the Launch/attach to TestComplete option.


     


    3. Reproduce the problem.


     


    4. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.


     


    5. Send the report to our TestComplete Support team.


     

2 Replies

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hi Lee,


     


    Please follow the steps below to help our R&D team investigate the situation:


     


    1. Run the Report Generator tool located in <TestComplete>\Bin\ReportGenerator.exe.


     


    2. Select the Launch/attach to TestComplete option.


     


    3. Reproduce the problem.


     


    4. Click the "Generate..." button in the Report Generator tool and save the report to a local folder.


     


    5. Send the report to our TestComplete Support team.


     

  • leeasdf9's avatar
    leeasdf9
    Frequent Contributor
    Thanks Tanya for reply. i will send the report if it happens again.