Hi Asim,
To help us investigate the problem, please follow the steps below:
1. Download the
Debugging Tools for Windows package and install it.
2. When TestComplete hangs, open the "Start | Run..." dialog and execute the following command:
"C:\Program Files\Debugging Tools for Windows\windbg.exe" -pn TestComplete.exe -Q -pd -c ".dump /m C:\Dump1.dmp;q"
This command will make WinDbg write a memory dump of the TestComplete.exe process to the "C:\Dump1.dmp" dump file. After the dump is written, WinDbg will be closed.
3. Correct the dump file name in the above command line (for example, change it to Dump2.dmp), wait for 2 minutes, and execute the command again.
4. Repeat step 3.
5.
Send us all of the generated dump files.
