Forum Discussion

Michael_B's avatar
Michael_B
Contributor
26 days ago

TestComplete cannot create sessions from Jenkins

Whenever we attempt to run a job against Windows 11 from Jenkins, we get this error: Test runner exit code: -10 (Unable to create a user session). We have several different set of credentials we ...
c-hell's avatar
c-hell
New Contributor
20 days ago

Michael_B​ 
We have the very same issue and have come to the same conclusion.

For the past 2-3 months we have been struggling with our CI breaking, due to TestExecute being unable to create user sessions (error code -10).

Jenkins -> TestComplete Plugin -> TestCompleteService -> TestExecute

We have also narrowed it down to the Windows Security patches breaking this functionality.

Whenever we uninstall those patches, it works again. We have paused the updates for the time being, but this is not a feasible solution.

Patching the Jenkins plugin and TestExecute to the latest version has not resolved this issue yet. We also haven't found any other solution or the specific reason yet, so we were unable to do anything except uninstall the most recent patches.

I have also already contacted support and will update here whenever I get a solution.