TestComplete cannot create sessions from Jenkins

Hello Michael_B,

We here in the community don't know about time lines for fixes or if this is something that has been reported as a bug.  Have you checked with Support?  The easiest way to open a support ticket is through TestComplete directly from Help| Contact Support Team...

However, basic questions,

• Which version of TestComplete are you running.
• What changed? — Did anything update around the time both issues started: Jenkins, the TC plugin, TestExecute, or Windows?
• How is the Jenkins agent connected on the Windows 11 VM? — Windows service, JNLP, or something else?
• Is there an active, unlocked interactive session on the Windows 11 VM when the job runs? — Not just logged in, but unlocked and at the desktop.

My instinct is this is an upgrade or configuration change rather than a bug — either something updated in Jenkins, the TC plugin, or TestExecute, or Windows 11 tightened a remote session policy either through an OS update or a direct configuration change.

... If you find my posts helpful drop me a Like👍 Be sure to mark the post as the Solution✅ when you get one to help others out and to credit the one who helped you. 😎