Testcomplete 9: Extremely slow test execution

Hi Ted and others!





Here is an update:





The history, and the current results.

We have been closely monitoring all performance-related issues reported in TestComplete 9.





What we are seeing so far is that there were a few problems causing this effect. The problems were not related to each other, and manifested themselves in different circumstances. We have worked with several TestComplete users to investigate the situations, locate the root cause of the problems, fix them, and provide patches to the users. Those patches successfully fixed the performance issues in specific usage scenarios. There are still a couple of on-going investigations.





At that, the analysis we have performed with the help of some TestComplete users, indicates so far that, in most scenarios, TestComplete 9 is faster than TestComplete 8 (yeah it may look strange to see such statement in this thread, but this is what we have heard from several clients so far, including those who are seeing performance problems in specific scenarios). Several situations where this was not the case were confirmed to be issues, and were successfully fixed. These changes will be included in the next TestComplete update, which is going to be released very soon (there is no specific release date set yet, but the estimation is the first half of October).





Since there are a lot of TestComplete usage scenarios, it is possible that there are unknown situations where performance degradation can still be seen. We are extremely interested to continue the collaboration to reveal all these scenarios, and implement the needed improvements!





So, if you are still seeing some performance problems:





1. First of all, check whether it is one of the most common situations I described in my earlier post created on "02 Aug 2012, 11:42 AM" (scroll up) - make sure the updated build is used, and the port-related patch is applied (in case the TestCompleteService9.exe process is consuming a lot of CPU time).





2. If the problem still exists, let's work together to sort things out.

Please open a case with us, and provide us with the information I listed in my post created on "15 Jul 2012, 06:29 AM" (earlier in this thread). In your submission, mention this Forum thread, so we can better track the requests related to this discussion.









Thanks everyone for your collaboration and contribution! It really helps us make the product better!