Forum Discussion
AlexanderM
13 years agoStaff
Hi Everyone!
The performance issue is definitely not the thing that was expected from the new release!
So, we need your help to identify specific scenarios when this situation can be seen. If you are seeing unexpected performance decrease in your tests execution, please send us the below information, so we can work on the problem. If you can't provide all details at once, no problem - send us what is available, and we will help you collect other details if you need assistance with this.
Here is the information that we need at this step:
1. Approximate performance difference - execution time in version 8, and execution time in version 9 for the same set of operations.
2. The system information file from the PC where you are running the tests: run msinfo32.exe (Start | Run...), and save the details to an *.NFO file.
3. Tested application details (those, which are available):
- IDE / programming language used to create the application;
- main technology used in the tested application (ASP.NET, Flex, .NET WinForms, MFC);
- predominant third-party UI controls used in the application (e.g. jQuery, Google Web Toolkit, DevExpress, Infragistics, etc.);
- any application specifics related to how it is running: under a different user account, with restricted permissions, through a runner program as opposed to running the app's executable directly, via ClickOnce or Java Web Start, etc.
4. If available, the description of specific functional areas that demonstrate performance degradation.
For example: several specific Test Items are working much slower, while others are working at the same speed of faster; or all actions over a specific set of controls are slower (all grid controls, or all menu controls).
5. Zip your entire project suite folder, and send it to us.
If it is too large for an e-mail, indicate this in your case description, and we will send you an FTP location where you can upload the files securely.
6. If the test execution results from TestComplete 8 are still available, please send them to us as well - we will compare them against the execution results from version 9.0 to detect specific areas where the performance got lower.
NOTE:
When submitting your case, make sure to do a couple of things:
(*) include a link to this thread - this will help us easier process the case;
(**) set the Severity field to Urgent - we want to resolve this as soon as possible.
I am sure that with your collaboration, we can improve the performance in the problematic scenarios! Thanks!
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