TestComplete 9.20 - Currently Available Patches and Solutions

 

I would suggest that you update to the latest TestComplete version, v. 10.30, if it's possible.

 

In any case, please follow the steps to collect some troubleshooting information:

1. Run the <TestComplete>\Bin\ReportGenerator.exe tool.

2. Select the "Launch/attach to TestComplete" option.

3. Run another instance of the Report Generator tool.

4. Select the "Track application launch" option, specify your application executable name and click Next. The Report Generator tool will wait until the application is launched and then will track all events in it.

5. Reproduce the problem.

6. Click the "Generate..." button in all instances of the Report Generator tool and save reports to a local folder.

7. Send the reports to our TestComplete Support team for the investigation.

Thanks.