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joffre's avatar
joffre
Regular Contributor
14 years ago

TestComplete 7.52 on Windows 7 64bits


Hi all.





I'm facing some problems with my TestComplete. I was using it on Windows XP 32bits machine, but I've just received a new computer with Windows 7 64bits and it isn't working well.





I've installed, opened and registered my software. After I rebooted my OS, TestComplete opens and before I do anything it needs to be closed.





How can I fix it?





Thanks.

13 Replies

  • joffre's avatar
    joffre
    Regular Contributor
    David,



    Thanks a lot for your reply, but, as I told before, I was really desperate, so I exchanged machines with a colleague, and he is busy, so he won't let me re-install TestComplete there to test what you told me to. But I'll try that later and will send you the results.



    Again, thanks for your help.
  • joffre's avatar
    joffre
    Regular Contributor
    Looks like TestComplete problem isn't with the OS, but with Internet Explorer 9.

    I've installed it in here, and, until I uninstall, I wasn't capable of open TestComplete 7.52!

    So, I really think the incompatibility of TestComplete 7.52 isn't with Windows 7 Service Pack 1, but with IE9.

  • Hi Joffre,



    I reproduced the same problem on a PC that has Internet Explorer 9 installed. As TestComplete 7.52 was released before the release of Internet Explorer 9, TestComplete's Start Page that uses the Internet Explorer engine seems to work improperly with its new version. A workaround for the issue consists of two paragraphs:



    1. Set the "At startup" option that is described in "Project Options Dialog" TestComplete 7.52 help topic to "Do nothing".



    2. Avoid using the Start Page in the future.



    As your installation of TestComplete doesn't work properly, you can set the option using a working installation of TestComplete, and then replace the "C:\Users\<UserName>\AppData\Local\AutomatedQA\TestComplete\7.0\tcSettings.xml" file on the problematic machine with tcSettings.xml from the other machine.