Forum Discussion

Occasional Contributor

5 years ago

Testcomplete / testExecute Configuration and help

Hi, I have many questions for you, i hope we will figure it out. i am from france so i apologize for some bad sentence. I have a real server which we will called A, and a virtual server calle...

BenoitB
5 years ago
To activate floating license on VM, you must install Licence manager on physical server and open the corresponding port allowing licence manager and TestExecute to communicate. Be sure to be on same network !

The VM specs must NOT change so do the correct set up before activating licence.

https://support.smartbear.com/testexecute/docs/licensing/troubleshooting/cannot-run-on-virtual-machine.html

Your screencapture show that network is OK because it can read the availalble licenses.

For more help go to https://troubleshooter-support.smartbear.com/licensing.aspx

About KWT (keyword test) i let expert to answer to you, i don't use at all KWT.
sonya_m
5 years ago
Hi alpha13m !

At this point, since suggestions from the Community didn't solve all questions, I suggest that you open tickets with Support.

Please note that it should be one question per ticket to avoid confusion. Thank you.

BenoitB

Community Hero

To activate floating license on VM, you must install Licence manager on physical server and open the corresponding port allowing licence manager and TestExecute to communicate. Be sure to be on same network !

The VM specs must NOT change so do the correct set up before activating licence.

https://support.smartbear.com/testexecute/docs/licensing/troubleshooting/cannot-run-on-virtual-machine.html

Your screencapture show that network is OK because it can read the availalble licenses.

For more help go to https://troubleshooter-support.smartbear.com/licensing.aspx

About KWT (keyword test) i let expert to answer to you, i don't use at all KWT.

sonya_m

SmartBear Alumni (Retired)

5 years ago

Thank you for your input Benoit!

Reshail anupamchampati AlexKaras Marsha_R , anyone working with keyword tests to help out here?🙂

Marsha_R
Moderator
5 years ago
For the keyword test question, see if this helps

https://support.smartbear.com/testcomplete/docs/app-objects/common-tasks/checking-existence.html
- Wamboo
  Community Hero
  5 years ago
  The "floating license" works in such a way that from your computer B you have to log in to the manager and enter the address of the server where the license manager is located, that is you A. You go into configuration -> Access to Remote License Managers and set ip address of the license manager (server A)
  
  The fact that you have this in a different network does not prevent the license manager from working. You must enable communication between instance A and instance B.
  
  These networks must communicate with each other. With you this is a network problem I suspect, not a license manager.
  
  And remember that if you have a "Locked license" of TestComplete on the server A, read if you do not need to disconnect this license first to make it work.
  
  Plug in the VPN for this and it should be fine.
  - alpha13m
    Occasional Contributor
    5 years ago
    Thanks for you answers, still didnt successfully resolve 1,2,3 issues