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MarcusBe's avatar
MarcusBe
New Contributor
2 months ago
Solved

Test wont do anything after move

Hello! So we moved test complete from one computer to another and now the tests wont run. It wont even navigate chrome anymore.

First thing it says is the warning "SmartBear test extension is not installed or is disabled" which is not true. It is enabled, i also re-installed it but still warning.

Then it just throws and Exception for no reason.

Im trying to navigate to the specific test site but nothing works after the move, did i miss something?

 

web testing
  • rraghvani's avatar
    rraghvani
    2 months ago

    I previously had v15.55.53 installed, but then was "forced" to upgrade, because I found out that the SmartBear Test Extension v14 is no longer supported by the latest version of Chrome. And, SmartBear Test Extension v15 doesn't work with older versions of TestComplete!

    To resolve this, you will have to upgrade TestComplete to the latest version!

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  • MarcusBe's avatar
    MarcusBe
    New Contributor
    2 months ago

    I think it is having problem using chrome. It opens chromes up but then wont interact with anything. Have i missed something hm..

  • rraghvani's avatar
    rraghvani
    Icon for Champion Level 3 rankChampion Level 3
    2 months ago

    What version of TestComplete are you using? What version of Chrome are you using? What exactly have you moved? Can you confirm, that you do have SmartBear Test Extension installed? When using the Object Spy tool, is it able to identify any UI controls of the web page?

    • MarcusBe's avatar
      MarcusBe
      New Contributor
      2 months ago

      Using the one that been working for a while now. 

      Test Complete - V15.40.421.7 X64

      Chrome - 134.0.6998.89

      Hmm when i use the Object Spy tool it selects the whole chrome window on google.com, cant select specific elements, i assume thats the reason? and i have re-installed the extension.

      • rraghvani's avatar
        rraghvani
        Icon for Champion Level 3 rankChampion Level 3
        2 months ago

        I previously had v15.55.53 installed, but then was "forced" to upgrade, because I found out that the SmartBear Test Extension v14 is no longer supported by the latest version of Chrome. And, SmartBear Test Extension v15 doesn't work with older versions of TestComplete!

        To resolve this, you will have to upgrade TestComplete to the latest version!