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MarcusBe's avatar
MarcusBe
Occasional Contributor
10 months ago
Solved

Test wont do anything after move

Hello! So we moved test complete from one computer to another and now the tests wont run. It wont even navigate chrome anymore. First thing it says is the warning "SmartBear test extension is not in...
web testing
  • rraghvani's avatar
    rraghvani
    10 months ago

    I previously had v15.55.53 installed, but then was "forced" to upgrade, because I found out that the SmartBear Test Extension v14 is no longer supported by the latest version of Chrome. And, SmartBear Test Extension v15 doesn't work with older versions of TestComplete!

    To resolve this, you will have to upgrade TestComplete to the latest version!

rraghvani's avatar
rraghvani
Icon for Champion Level 3 rankChampion Level 3
10 months ago

What version of TestComplete are you using? What version of Chrome are you using? What exactly have you moved? Can you confirm, that you do have SmartBear Test Extension installed? When using the Object Spy tool, is it able to identify any UI controls of the web page?

  • MarcusBe's avatar
    MarcusBe
    Occasional Contributor
    10 months ago

    Using the one that been working for a while now. 

    Test Complete - V15.40.421.7 X64

    Chrome - 134.0.6998.89

    Hmm when i use the Object Spy tool it selects the whole chrome window on google.com, cant select specific elements, i assume thats the reason? and i have re-installed the extension.

    • rraghvani's avatar
      rraghvani
      Icon for Champion Level 3 rankChampion Level 3
      10 months ago

      I previously had v15.55.53 installed, but then was "forced" to upgrade, because I found out that the SmartBear Test Extension v14 is no longer supported by the latest version of Chrome. And, SmartBear Test Extension v15 doesn't work with older versions of TestComplete!

      To resolve this, you will have to upgrade TestComplete to the latest version!