Forum Discussion
Hello,
One of our customers faced a similar issue. He turned out that it was related to some secure Microsoft updates. These ones:
https://technet.microsoft.com/en-us/library/security/ms15-009.aspx
Please check if these updates were installed for IE 11 on your problematic computer. If they are, try removing them and check if it helps.
If this doesn't help, please submit a support case to our Support Team via this form - http://support.smartbear.com/product-list/
That update is not installed.
I have the older version of TC ver 9 running on the same machine. When I look at the old version lic- around 12 modules are enabled and IN TC ver 10.6 under lic only 3 modules are activated
Would this be the cause?
Also should I be running the two versions on the same box.
- joseph_michaud10 years agoModerator
How the features are licensed is irrelevant to this problem. (that is, it isn't a licensing problem) The feature set from version 9 was consolidated into to the three features you see in version 10.
Also, having both version 9 and version 10 on the same machine should be fine.
You say the version 10.60 Object Spy cannot see into IE 11. Can the version 9 Object Spy see into IE 11?
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