Forum Discussion
I tried same scenario on CHROME Version 47.0.2526.106 m with OS Win7.
It shows error message -- Test complete Extension for Chrome : "Unsported operating system"."The Extension does not function on Windows XP or Windows Server 2003. To test , use another browser or run test on another OS"--.
But we have Window 7 Professional - Service pack1
So not able to test our scenario on Chrome OS.
Screen attached.
Hi
Are you using Chrome with guest login. We found out that Chrome support doesn't work when Chrome is running under the Guest account as it doesn't run any extension including the required TestComplete extension. Please review https://support.google.com/chrome/answer/6130773?hl=en and verify if turning off Guest login, TestComplete works
Regards
Damien
Technical Sales Engineer
- shailesh_singh9 years agoOccasional Contributor
First recording was with guset user on but now i uncheck the guest user(OFF) create the same recoring but again fail to record showing same error message.
After that again make/sign google chrome with my credentials and start again test but the result same as above we have.
So failure in all conditions.
Thanks!!
- DWalsh9 years agoModerator
Please raise a case with our support team and they will be able to provide additional troubleshooting on the issues you are having
Regards
Damien
- shailesh_singh9 years agoOccasional Contributor
not able to raise issue to support team. After slecting 4-5 differnet selection when we write details of issue and click next for image upload your smartbear site get stuck.
- AlexKaras9 years agoChampion Level 3
Hi,
> First recording was with guset user on but now i uncheck the guest user(OFF) create the same recoring but again fail to record showing same error message.
Have you checked that TestComplete's extension is installed and active in this instance of Chrome? (https://support.smartbear.com/viewarticle/71367/#TCExtension)
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