Forum Discussion
Hi Shailesh
Have you tried the same tests on Firefox or Chrome and are you able to reproduce the same behavior is those browsers?
Regards
Damien Walsh
Technical Sales Engineer
I tried same scenario on CHROME Version 47.0.2526.106 m with OS Win7.
It shows error message -- Test complete Extension for Chrome : "Unsported operating system"."The Extension does not function on Windows XP or Windows Server 2003. To test , use another browser or run test on another OS"--.
But we have Window 7 Professional - Service pack1
So not able to test our scenario on Chrome OS.
Screen attached.
- DWalsh9 years agoModerator
Hi
Are you using Chrome with guest login. We found out that Chrome support doesn't work when Chrome is running under the Guest account as it doesn't run any extension including the required TestComplete extension. Please review https://support.google.com/chrome/answer/6130773?hl=en and verify if turning off Guest login, TestComplete works
Regards
Damien
Technical Sales Engineer
- shailesh_singh9 years agoOccasional Contributor
First recording was with guset user on but now i uncheck the guest user(OFF) create the same recoring but again fail to record showing same error message.
After that again make/sign google chrome with my credentials and start again test but the result same as above we have.
So failure in all conditions.
Thanks!!
- DWalsh9 years agoModerator
Please raise a case with our support team and they will be able to provide additional troubleshooting on the issues you are having
Regards
Damien
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